7 steps of performance management for your small business

By Alexi Boyd | Tuesday May 14

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.
with Alexi Boyd from Boyd Office Management Services
Date: 14 May 2019

You run a small team, right? You’re a small business, correct? So why does it matter how your team operates, functions and works cohesively? That couldn’t POSSIBLY affect your bottom line and staff turnover is NEVER an issue for small business.

...I think I just answered my own question.

It doesn’t matter the size of your team - even managing a one-man-band takes knowledge, training and experience. So, to answer all the issues relating to team management we’re talking today to Jim Davidson. He’s a team performance coach who’s passionate about working with leaders to build better teams so collectively they can achieve better results.

As Jim says: Great teams create profitable and valuable organisations. Great culture creates competitive advantage and team chemistry.

Welcome to the show Jim.

Topics we’ll be covering:

 Busting the myth of performance management – what its NOT

  • Its not only KPIs’ and terminations
  • Get out of that corporate mindset

7 steps of performance management

  • Recruitment
  • Job design
  • Learning & Development
  • Retention
  • Succession planning
  • Performance Coaching
  • Disciplinary process

We talk about pipeline in sales, how about using that in people

Distilling it down to small business

  • If you’re a single director where do you start?
    • Knowing your own EQ, self awareness
    • Hybrid Vigour
  • The transition to building a team
    • mindset & process
    • Creating a performance management system
      • Scaffolding first
    • The right people in the right seats
  • Looking at your own systems and the new potential team

Let’s talk about great teams

  • Recognising when you’ve nailed it
  • Relationship trust
  • Outcome trust
  • Commitment, purpose driven
  • Tying it back to EQ

Community approach – The Fathering Project

To find out more go to their website: https://performanceculture.com