The fabulous world of Processes and Procedures - 28/8/2018

By Alexi Boyd | Tuesday August 28

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.
with Alexi Boyd from Boyd Office Management Services
Date: 28 August 2018

My regular listeners will know I adore processes and procedures and really believe they are the backbone to a business’ success and growth. But let’s be practical. Where does one start with automation? Do you need to know all the universe’s apps before choosing one? And which aspect of your business should you systemise first? Well, here to help us is an expert in the Tools of Business. Mohamed has been working with a variety business large and small across the world to get this aspect of business growth under control.

Welcome to the show Mohamed.

Topics we’ll be covering:

  • Broadly your small business journey and what led you to start your own business

    • Your journey from South Africa and the comparison between the two countries when it comes to running your own business

    • Your previous experience as a financial advisor

    • What led you to think this was where small business really needed support?

  • In your experience what sort of tedious tasks should a business try and remove from the day to day running of a business and get automated FIRST and what’s the best way of going about this?

  • Competing with the best experience a customer has ever had

    • What do you mean by this term?

  • Business Structures/Operating types (we're not talking a sole trader or company structure)

    • At what stage of your business journey do you need to be aware of this?

  • Business Scalability and why it’s important to have your procedures and processes in place before you scale…or is it?

    • Why do you think the attitude of “surviving the future” is such an important part of running a business?

To find out more go to their website: https://www.toolsofbusiness.com.au